TEST8 - LESSON 3 - WARRANTIES - TOEIC - BARRON 600
CÁC BÀI INTERACTIVE TEST TRÊN TRANG WEB NÀY ĐƯỢC THIẾT KẾ VÀ BẢO VỆ BẢN QUYỀN BỞI LÊ ĐẠI PHONG. TẤT CẢ THÔNG TIN MUA BÁN TRAO ĐỔI LIÊN QUAN TỚI BẢN QUYỀN XIN MỜI LIÊN HỆ TYPHOON620@GMAIL.COM
- Part 5 Incomplete Sentences
Choose the word that best completes the sentence.
- The timing belt _________shows signs of wear after about 180,000 miles.- character
- characteristic
- characterize
- characteristically
- Jacques and Louisa will only _______ purchasing appliances that come with a money-back guarantee.
- consideration
- consider
- considering
- considerable
- If there is any_________ of the director's involvement, we need to follow up swiftly and thoroughly.
- imply
- implicit
- implicated
- implication
- The level of__________ implied by the warranty was misleading.
- protect
- protective
- protection
- protector
- It can be very helpful to consider the _________ of the manufacturer and the merchant when making a major purchase.
- reputation
- reputable
- reputing
- reputed
- If the appliance breaks down within two years of purchase, the manufacturer is _________ to send you a replacement at no charge.
- requiring
- requisite
- requirement
- required
- Part 6 Text Completion
Choose the word or phrase that best completes the sentence.
One-Year Limited Warranty
This warranty _______the purchaser from all malfunctions of the product due to defects in- protects
- protectors
- protection
- protective
- materials or workmanship. Only the original purchaser of the product is covered. Resale of the product automatically invalidates this warranty. This warranty ____________the manufacturer to repair any
- require
- requires
- is requiring
- has required
- defective product or to refund the full purchase price to the purchaser, at the manufacturer's discretion. The manufacturer's liability does not exceed the purchase price of the product. This warranty does not imply that the purchaser has any rights in the case of a defective product beyond those stated herein. This warranty ______ one year from the date of purchase. A receipt or other proof of purchase is required in order to make claims under the terms of this warranty.
- should expire
- might expire
- will expire
- can expire
- Part 7
Reading Comprehension Questions refer to the following two letters.
Kitchen Electronics, Inc. October 12, 20—
Mrs. Sophie Bordeaux 118 Montrose Street Stoneybrook, MI
Dear Mrs. Bordeaux,
We received the defective toaster which you returned to us asking for a full refund under the terms of the one-year warranty. Unfortunately, the warranty on the toaster expired a month ago. The terms of the warranty do not cover your product once it has expired. Consequently, we will not be able to send you a refund. However, we will be able to send you a refurbished toaster of the same model in exchange for the defective one if you desire. Please let us know if such an arrangement would be satisfactory to you.
Please don't hesitate to contact me if you have any questions. We appreciate your business.
Sincerely,
Matthew Bodine
Customer Service Manager
-----------------------------------------------------------------------------------------
November 1, 20—
Matthew Bodine
Customer Service Manager Kitchen Electronics, Inc.
194294 Honeywell Boulevard Victoria Springs, AL
Dear Mr. Bodine,
I have received your letter offering to send me a refurbished toaster in place of my defective one. I had not realized that my warranty had already expired. After considering the matter, I have decided to accept the refurbished toaster. Your company has a good reputation, and I frequently use your products. In fact, this is the first time I have ever had a problem with anything I have purchased from you. Therefore, I am sure that the refurbished toaster will work as well as a brand new one. However, I would like to be assured that the refurbished toaster will be protected by a warranty, just as a new toaster would be. If this is the case, then please send me the toaster as soon as possible. Thank you.
Sincerely,
- Sophie Bordeaux
QUESTION - Why did the customer return the toaster?- It doesn't work.
- It was too expensive.
- She wants a brand new one.
- She prefers a different model.
- When did she purchase the toaster?
- A month ago.
- Last October.
- Exactly one year ago.
- A little over a year ago.
- What will she get in place of the returned toaster?
- Nothing.
- A refund.
- A brand new toaster.
- A different repaired toaster.
- The word "considering" in line 2 of the second letter is closest in meaning to
- reading about
- thinking about
- talking about
- worrying about
- The word "frequently" in line 4 of the second letter is closest in meaning to
- often
- rarely
- never
- occasionally
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